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Journal

Ideas on content, communications and brand from the First Impression team.

Communication trainer Oleg Volkov delivers a workshop

How to post consistently on LinkedIn to grow your reach and impressions

Ask anyone who’s tried to build a presence on LinkedIn and they’ll tell you a version of the same story. You kick things off with enthusiasm → A few early posts gain some traction  → But then some posts don’t perform as well  → Other urgent tasks pop up → Before you know it, your &hellip; <a href="https://firstimpression.works/how-to-post-consistently-on-linkedin-to-grow-your-reach-and-impressions/">Continued</a>

Communication coach Malcolm Stewart
Training

What client-friendly legal writing actually looks like

Most legal correspondence is still written with other lawyers in mind. For clients, this often means impenetrable texts that confuse more than they clarify.  This may seem like a trivial matter, but it&#8217;s actually costing your legal firm. Here’s why:  Clients routinely struggle to understand the documents and letters their lawyers send them. Jargon-packed emails &hellip; <a href="https://firstimpression.works/client-friendly-legal-writing/">Continued</a>

First Impression partner Michael Pennock
Training

Why we need a new approach to online presenting

It is time to say enough is enough to bad online meetings. Here is why: Knowledge workers have reached &#8220;communication overload&#8221;. Online meetings are responsible for a lot of this communication overload, yet a many of these meetings are ineffective. And badly managed online meetings have a knock-on effect on energy and motivation. Getting better &hellip; <a href="https://firstimpression.works/new-approach-to-online-presenting/">Continued</a>

Presenting online: are you the reason their camera is off? A new online course
Training

Presenting online: are you the reason their camera is off? A new online course

We’re excited to announce we’re launching our first public course on presenting online this September. 4 weeks of practical training to help you keep cameras on, hold attention, and run meetings people actually want to be in.  The problem with online presenting Bad presentations are costly. A recent Harvard Business Review survey found that 90% &hellip; <a href="https://firstimpression.works/are-you-the-reason-their-cameras-off-presenting-online-course-september-2026/">Continued</a>